What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms are disabled?

    Asked by DCD on October 16, 2016 at 02:18 AM
    Hi I created 2 new forms and get a popup that says the form is disabled, what did I do wrong?
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    JotForm Support

    Answered by Charlie on October 16, 2016 at 07:26 AM


    I checked your account and it was autosuspended by our anti-phishing system. I checked your forms and can't seem to find any thing that violated our terms of use. I have re-activated your account. But just to make sure, please do read our terms of use here: http://www.jotform.com/terms/. We do not allow forms asking for sensitive information like login credentials, passwords, credit card information, bank details and the likes. If you were asking for this kind of information, please refrain from now on to avoid being suspended.

    Apologies for the inconvenience.