Editing/Saving the form doesn't work

  • ajsmithfamilyphotography
    Asked on October 16, 2016 at 10:06 AM

    I cannot edit my form. If I double click the area to edit, it will allow me to change the text, however it will not allow me to save it.

  • Support_Management Jotform Support
    Replied on October 16, 2016 at 10:38 AM

    Editing and saving works as intended when I checked it on my end.

    I would recommend you give it another try, only this time, try the following suggestions:

    1. In case you're using a different browser, use Chrome.

    2. If you're currently logged in, logout of your account > log back in > then try editing your form.

    3. If all of the above won't suffice, clear your browser's cache and cookies.

    Related guide: How-to-Save-a-Form 

    If you're still having issues editing/saving your form, give us a screenshot of how it looks like from your end, here's how.