I sent a test submission of my form to an email address and it worked, but then when other people tried it didn't work.

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    Asked on May 01, 2012 at 05:44 PM
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    Answered on May 01, 2012 at 06:10 PM


    As i've check you form and made some test, I don't find any problem. You can see it in your submission page. Regarding on that issue, can you please try changing your Sender Email of the notification to noreply@jotform.com

    To add noreply@jotform.com to your sender email

    1. Edit your form

    2. Click Setup and Share tab

    3. Click email alerts


    4. Click Notification

    5. Click the Reply-to and Receipt Setting button

    6. An enveloped form will appear. 

    Hope this help.