URGENT: All conditional formatting got deleted; revision history not working.

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    VMUN
    Asked on October 16, 2016 at 04:32 PM

    Hello, 

    Somehow, all the conditional formatting of our form was cleared at once, around 12 minutes ago. I do not know what prompted this action, but when I went into the revision history, there was a revision with around 30 'deleted condition's. I would like to revert to the revision before this, but it doesn't seem to be doing anything. Please advise.

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    Chriistian
    Answered on October 17, 2016 at 02:20 AM

    I checked the revision history of your form https://form.jotform.com/62222055454953 and it looks like you have added several more fields since the conditions were removed. Are you still encountering issues while reverting the form to a previous version?

     

    What browser were you using when you encountered the issue? Can you please try using a different browser to see if the revision history feature is still not working?

    I would like to ask your permission to do some tests on your form and try using the revision history on our end to revert your form to a previous version before the conditions were deleted. This would help us to see if there are any errors while using the revision history feature.

    I will wait for your confirmation.
    Regards.