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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I automatically receive an email when someone has submitted my form?

    Asked by jmangino on October 16, 2016 at 11:01 PM

    I set up a form to be used to purchase books I authored.  I emailed to my husband to test the submission.  I never received an email with the submitted form but did see a message in my JotForm Inbox. 

    I would like to receive a message in my regular email.  What do I need to do to set this up?

    We are planning on sending a mass email with the link and then later place them on the website and blog.

    Below is one of the forms I created.

    I appreciate your assistance.

    Julie

    Page URL:
    https://form.jotform.com/62896213083156

    email receive how can i
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    JotForm Support

    Answered by Welvin on October 17, 2016 at 06:54 AM

    You forgot to add your email address as the recipient in the given form. Please follow the steps from this guide to add/change your form recipient:

    https://www.jotform.com/help/41-How-to-find-and-change-the-email-address-used-for-notification-email 

  • Profile Image

    Answered by sedakoseoglu on October 17, 2016 at 07:02 AM

    Hello Jmangino, 

    You don't need to worry about it. There is a simple solution for that. It seems you didn't add your regular email to the notification list. I'm sending you a link contains a video that describes to attach your email to that notification list. 

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    Hope it helps, thanks.