- a101servicesAsked on May 01, 2012 at 06:46 PM
Hey guys - searched all over for this, but couldn't find the answer.
Can I turn off the PDF submission receipts that get written into my Dropbox when a user uploads a file, and just have the file in there?
Thanks in advance
- JotForm SupportMike_TAnswered on May 01, 2012 at 06:59 PM
Thank you for contacting us.
I am sorry to inform you, but there is no such option. You can not disable these PDF uploads.
Please feel free to contact us if you need any further assistance.
- randomfgAnswered on May 09, 2012 at 03:51 AM
this is happening to me... i get a submission with a uploaded file but in my dropbox i only get the file!? no pdf!? i would like the pdf! could this be due to the facebook intergration?
- JotForm SupportliyamAnswered on May 09, 2012 at 07:51 AM
Hello randomfg, have you tried removing the Dropbox integration and then adding it back? Can you also confirm that you still have space available in your Dropbox account?