What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change my payment method to Wire Transfer?

    Asked by Rekha  on October 17, 2016 at 02:58 AM

    Hi. My company has been paying jotform via credit card. We would like to use bank transfer as our preferred payment method from this month onwards. How are we to go about it? Thank you. 

    payment methods payment method credit card
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    Answered by sedakoseoglu on October 17, 2016 at 07:15 AM

    Hello Rekha, 

    I didn't know anything about this issue so I searched for you. And I came up with this link that might help you out. I think you can check it out and follow the instructions of JotForm Founder Aytekin. But you should know it requires 2 years submission for that method. 

     

    https://www.jotform.com/answers/166586-Subscribe-to-JotForm-and-Pay-via-Brank-Transfer

     

    Hope it works. Thanks.

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    JotForm Support

    Answered by owen on October 17, 2016 at 09:27 AM

    Hi Rekha,

    Firstly, you should cancel your current subscription and downgrade to a free plan. Here is how to do it:

    https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account

    After this you can upgrade to the desired plan via Wire Transfer. Please also make sure you read our guide about it here:

    https://www.jotform.com/help/354-How-to-Upgrade-and-Pay-by-Wire-Transfer

    If you need any further assistance please contact us again.