Is it possible for our users to receive a copy of their completed forms once they submit?

  • carersinbeds
    Asked on October 17, 2016 at 7:38 AM

    Is it possible for our users to receive a copy of their completed forms once they submit? If so please can you tell me how to set it up.

     

    Thanks

  • gkartal
    Replied on October 17, 2016 at 8:56 AM

    By enabling "PDF attachment" utility under Autoresponder, users can get their completed forms in PDF format. You can find this utility after clicking on "E-mails" section, then under advanced settings, you can see the utility. Hope it helps.

  • Welvin Support Team Lead
    Replied on October 17, 2016 at 10:07 AM

    You can send your users an autoresponder email. The autoresponder is automatically created as soon as you add the name and email fields in the form, but if you don't have it, you can simply create one. Please follow the steps on this guide:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    As mentioned by gkartal, you can also attach the PDF copy in the autoresponder, simply enable this option from the Advanced tab:

    Is it possible for our users to receive a copy of their completed forms once they submit? Image 1 Screenshot 20

    Please let us know if you have further questions with regards to this matter.