What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it possible for our users to receive a copy of their completed forms once they submit?

    Asked by carersinbeds on October 17, 2016 at 07:38 AM

    Is it possible for our users to receive a copy of their completed forms once they submit? If so please can you tell me how to set it up.

     

    Thanks

    receive receive a copy to receive
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    Answered by gkartal on October 17, 2016 at 08:56 AM

    By enabling "PDF attachment" utility under Autoresponder, users can get their completed forms in PDF format. You can find this utility after clicking on "E-mails" section, then under advanced settings, you can see the utility. Hope it helps.

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    JotForm Support

    Answered by Welvin on October 17, 2016 at 10:07 AM

    You can send your users an autoresponder email. The autoresponder is automatically created as soon as you add the name and email fields in the form, but if you don't have it, you can simply create one. Please follow the steps on this guide:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    As mentioned by gkartal, you can also attach the PDF copy in the autoresponder, simply enable this option from the Advanced tab:

    Please let us know if you have further questions with regards to this matter.