What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to change the email address on notification?

    Asked by karfrr on October 17, 2016 at 10:07 AM

    i need to change the email address that my forms go to.

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    JotForm Support

    Answered by olivia on October 17, 2016 at 11:15 AM

    You can change the notification email which provides receiving an email when someone submit your form. Please follow the steps below.

    1. First, you need to open your Form Builder and click the Emails in Setup&Embed tab.


    2. After that, click the "Edit" on Notification option.


    3. Finally, please click "Recipients" and find the "Recipient Emails" field. Enter here the email addresses that you want to send a notification email when your form is submitted. 


    Please have a look at the guide below, if you need more details.

    How to Find and Change the Email Address Used for Notification Email


    On the other hand, if you want to change your account email, please follow the steps below.

    1. Open your Account page.

    2. Click "Edit" to change Email address.

    After changing your email address, please click the "Save".


    If you have any further assistance, please feel free to let us know.

    Thank you.