How to change the email address on notification?

  • karfrr
    Asked on October 17, 2016 at 10:07 AM

    i need to change the email address that my forms go to.

  • Özlem JotForm Developer
    Replied on October 17, 2016 at 11:15 AM

    You can change the notification email which provides receiving an email when someone submit your form. Please follow the steps below.

    1. First, you need to open your Form Builder and click the Emails in Setup&Embed tab.

    How to change the email address on notification? Image 1 Screenshot 60

     

    2. After that, click the "Edit" on Notification option.

    How to change the email address on notification? Image 2 Screenshot 71

     

    3. Finally, please click "Recipients" and find the "Recipient Emails" field. Enter here the email addresses that you want to send a notification email when your form is submitted. 

    How to change the email address on notification? Image 3 Screenshot 82

     

    Please have a look at the guide below, if you need more details.

    How to Find and Change the Email Address Used for Notification Email

     

    On the other hand, if you want to change your account email, please follow the steps below.

    1. Open your Account page.

    2. Click "Edit" to change Email address.

    How to change the email address on notification? Image 4 Screenshot 93

    After changing your email address, please click the "Save".

    How to change the email address on notification? Image 5 Screenshot 104

     

    If you have any further assistance, please feel free to let us know.

    Thank you.