What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I downgraded to the free subscription. Will I be charged for this month?

    Asked by GlobalWorks on October 17, 2016 at 03:00 PM


    I just downgraded my account to the free starter subscription. The site says I will be downgraded on November 1st. I have not used your forms in quite awhile and do not wish to be charged for this month. Can you tell me if I will be charged on October 30th?

    Thank you,

    Taylor Anderson

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    JotForm Support

    Answered by david on October 17, 2016 at 04:08 PM

    Your subscription has indeed been cancelled, you will no longer be billed for your account.  On October 30th, your account will automatically be downgraded to a Free account when your paid period ends.