Missing fields in the notification

  • supercaldo
    Asked on October 17, 2016 at 3:29 PM

    I dont get all the information to the email when someone put all datas

     

    Missing fields in the notification Image 1 Screenshot 30

    Missing fields in the notification Image 2 Screenshot 41

    It doesn´t appear the names ,nor phone numbers, nor email.

    Please help me with this

    thanks

    Felipe Hernández

  • John_Benson
    Replied on October 17, 2016 at 6:03 PM

    Please try deleting your current email notifications and create a new one. Here's how:

    1. In the Form Builder, click the Emails button.

    Missing fields in the notification Image 1 Screenshot 40

    2. Hover your mouse in the Notification and then click the Delete button. 

    Missing fields in the notification Image 2 Screenshot 51

    3. After removing, create a new one. Here's a guide: Setting-Up-Email-Notifications

    Missing fields in the notification Image 3 Screenshot 62

    This should fix the issue. Let us know if you need anything else, we'll be happy to assist you.