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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    If I delete the old picture upload implementation will I lose all previously submitted pictures?

    Asked by dreamforge on October 17, 2016 at 04:57 PM

    Hi,

     

    Saw a post about a new way to upload pictures today. We have implemented a previous wget to upload pictures. If we delete the old way to upload pictures will it delete the picture data already uploaded? There was an alert screen that mentioned that so want to make sure we will not lose old uploaded pictures prior to implementing the new system.

     

    Thanks,

     

    -Gabe

    Page URL:
    https://www.jotform.com/blog/253-Uploadcare-A-New-Way-to-Upload-Files-<br/>to-Your-Form

    picture POST delete submission uploaded
  • Profile Image
    JotForm Support

    Answered by jonathan on October 17, 2016 at 09:46 PM

    If we delete the old way to upload pictures will it delete the picture data already uploaded? 

    YES.

    Deleting the field on the form will also delete the submission data that uses that field. 

    To be safe, if you really want to change the old field you use, download first the submission data so you can have a backup copy of it.

    We do not keep another copy of form submissions on our end. If the submission is deleted, we will not be able to recover/restore it anymore.

    User guides:

    How-to-Download-the-Submission-Files

    How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    Let us know if you need further assistance.

    Thanks.