What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my email address blocked by Jotform?

    Asked by ramsingh on May 02, 2012 at 08:13 AM


    I just read that my email address ramsgh@hotmail.com is being blocked by Jotform, so I can't receive enquiries from customers. Why is that so? 


    Ram Singh

    Page URL:

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    JotForm Support

    Answered by idarktech on May 02, 2012 at 08:24 AM

    Hi Ram,

    I have now removed your email from our bounce list. It should be working fine now.

    When the email has not been successfully delivered and the reason reported back to us is that the email was bounced, that email appears on this list.

    This sometimes happen when you're email service provider rejected our email at some point or when they're not available to received message from us.

    Hope this helps. Let us know if you have any other questions. Thanks!

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    Answered by ramsingh on May 02, 2012 at 08:27 AM

    That's working now. Thanks!