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emilykayphotographyAsked on October 17, 2016 at 6:41 PM
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Kiran Support Team LeadReplied on October 17, 2016 at 10:51 PM
I notice that your email address is in our bounce list and so you are not receiving emails to this address. I have now removed it from the bounce list and you should be receiving the notifications without any issues.
Also, please check the following guide that can help you with troubleshooting email delivery issues.
http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues
The other question related to receiving a copy by your clients is moved to a separate thread and shall be addressed there shortly.
https://www.jotform.com/answers/963612
Thank you!