What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My account has been suspended

    Asked by tris3d on May 02, 2012 at 08:57 AM

    Hi,

     

    Please could you help with re-activating my account. It seems to have been disabled and I'm unsure why.

     

    Username is tris3d

     

    Many thanks in advance

     

    Matt

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    JotForm Support

    Answered by idarktech on May 02, 2012 at 09:22 AM

    Hi,

    Sorry but we do not allow login forms here. I have now unsuspended your account but the said form has been removed. Kindly refrain on creating such forms to avoid account suspension.

    Thank you for your understanding.

  • Profile Image

    Answered by tris3d on May 02, 2012 at 09:29 AM

    Hi thanks for resolving,

     

    I wasnt aware that I had created a login form. Which form was it that flagged me?

     

    Thanks

     

    Matt

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    JotForm Support

    Answered by idarktech on May 02, 2012 at 09:37 AM

    Hi Matt,

    Thanks for your reply.

    The form name is "Fake Client Login". Maybe this was created under guest and was carried over after your logged in. I've found it inside your account, you can view that one on your trash.

    Let me know if you have further questions.

  • Profile Image

    Answered by tris3d on May 02, 2012 at 09:41 AM

    Hi,

    Thanks for letting me know

    That form was used on an old website to give the effect of having a client area, hence the "fake" part. Its not acctually embedded anywhere anymore and should have been deleted.

    Sorry to cause a problem and thank you for the quick response

    Matt

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    Answered by pinoytech on May 02, 2012 at 09:46 AM

    In behalf of my colleague idarktech, you're welcome. If you need further assistance, please don't hesitate to contact us again anytime.

    Thank you for using JotForm!