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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can I change my username?

    Asked by Ben on October 17, 2016 at 08:12 PM

    Hi there, my username is bholgate and I'm wanting to change it to nswwaratahs. Someone just tried to create a short url and because this is a business account, it looks unprofessional to have bholgate appear in the url,

    I would simply cancel this account and start a new one but it wouldn't carry over the forms we've created.

    Please let me know if this is possible?



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    JotForm Support

    Answered by ashwin_d on October 17, 2016 at 11:29 PM

    Hello Ben,

    "bholgate" is not a correct username. For security reasons, I would suggest you to please sign in to your JotForm account and then send us a message, we will change your account username. 

    We will wait for your response.

    Thank you!