Can I change my username?

  • Profile Image
    Asked on October 17, 2016 at 08:12 PM

    Hi there, my username is bholgate and I'm wanting to change it to nswwaratahs. Someone just tried to create a short url and because this is a business account, it looks unprofessional to have bholgate appear in the url,

    I would simply cancel this account and start a new one but it wouldn't carry over the forms we've created.

    Please let me know if this is possible?



  • Profile Image
    Answered on October 17, 2016 at 11:29 PM

    Hello Ben,

    "bholgate" is not a correct username. For security reasons, I would suggest you to please sign in to your Jotform account and then send us a message, we will change your account username. 

    We will wait for your response.

    Thank you!