Waiting for password reset instructions

  • Jacques Gimeno
    Asked on October 17, 2016 at 11:30 PM

    Hi,

    I requested for a password reset and provided by e-mail address I use for JotForm. It's been almost 24 hours and I still haven't received the instructions. 

    A message appeared on screen that said instructions were sent to my e-mail but I still haven't got them.

    Please help me with this. Thanks!

  • jonathan
    Replied on October 17, 2016 at 11:39 PM

    I have sent the email again for the reset. Can you please check again your email now.

    Let us know if still did not arrive.

    Thanks.

  • stridecomms
    Replied on October 17, 2016 at 11:41 PM

    It just did! Thanks a lot!

  • liyam
    Replied on October 18, 2016 at 1:52 AM

    On behalf of Jonathan, you are welcome.

    If you have other questions or concerns, please do not hesitate to let us know.

    Thanks.