Waiting for password reset instructions

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    Jacques Gimeno 
    Asked on October 17, 2016 at 11:30 PM


    I requested for a password reset and provided by e-mail address I use for JotForm. It's been almost 24 hours and I still haven't received the instructions. 

    A message appeared on screen that said instructions were sent to my e-mail but I still haven't got them.

    Please help me with this. Thanks!

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    Answered on October 17, 2016 at 11:39 PM

    I have sent the email again for the reset. Can you please check again your email now.

    Let us know if still did not arrive.


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    Answered on October 17, 2016 at 11:41 PM

    It just did! Thanks a lot!

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    Answered on October 18, 2016 at 01:52 AM

    On behalf of Jonathan, you are welcome.

    If you have other questions or concerns, please do not hesitate to let us know.