What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form is not working on Facebook mobile even with mobile responsive enabled

    Asked by sharpklean on October 18, 2016 at 01:34 AM

    Please help

    Mobile app facebook mobile enabled
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    JotForm Support

    Answered by seth on October 18, 2016 at 02:41 AM

    Could you please supply the facebook page in which the form is so we could investigate the issue further.

    Regards.

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    Answered by sharpklean on October 18, 2016 at 03:09 AM
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    JotForm Support

    Answered by owen on October 18, 2016 at 03:37 AM

    Hi,

    Facebook, unfortunately, does not support Tabs on mobile. Please read our guide here to see what you can do to work around it:

    https://www.jotform.com/help/82-Adding-a-form-to-Facebook-Custom-iFrame-App-

    Please check the Frequently Asked Questions part on this guide. You can alternatively add a "Contact Us" button to your page where you direct your customers to your form:

    Please check these alternatives and see if they work for you. Do contact us again if you need any further assistance.