Why I cannot get notification email?

  • Telematic
    Asked on October 18, 2016 at 3:26 AM

    Hello, I would like to ask why haven't got an emails from my form to my email? The email where I must get every mail from jotform is orders@telematic-bg.com. I don't get emails there for some time.

    Page URL: http://form.jotformeu.com/form/40841408453351
  • Özlem JotForm Developer
    Replied on October 18, 2016 at 3:42 AM

    I checked your notifier email orders@telematic-bg.com. It was in our bounce list and I removed it from the bounce list. Please, try it again and if the issue persists please feel free to let us know.

    Why I cannot get notification email? Image 1 Screenshot 20

    Also, you can check your email whether it is bouncing or not and remove your email if it is in bounce list. Please, follow the guide: How to Remove Your Email Address from Bounce List

    Thank you.