What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Does your screenshot show what is actually in the users browser?

    Asked by Lee on May 02, 2012 at 10:22 AM

    I need to know if the screenshot that your system takes is of what is actually shown in the users browser or are you using a server side renderer to render the screenshot based on the DOM posted up to you?


    My main concern is that some display issues only happen in certain browsers. I need to be sure that your rendering of the page the user saw is accurate.

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    JotForm Support

    Answered by Mike_T on May 02, 2012 at 07:55 PM

    Thank you for your interest in our services.

    I am sorry to inform you, but the Wishbox is showing rendered screenshot based on posted DOM.

    Please feel free to contact us if you need any further assistance.