What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Error? API limit exceeded

    Asked by alex22oli on October 18, 2016 at 10:06 AM

    I am being told that I have exceeded my API limit but I am not sure how that is possible and I see no information in my account the backs up that I have exceeded it. I have received two emails about it, yesterday and today. 

    limit exceeded exceeded api limit Emails My Account and
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    JotForm Support

    Answered by david on October 18, 2016 at 11:45 AM

    It looks like there is an Android app connected via API.  If possible, change the refresh time of whatever app is connected so that your submission data is checked less frequently.  I reset your API counter but did not see any issues with large amounts of API calls at this time.