JotForm is not forwarding to email

  • pcatampa0147
    Asked on October 18, 2016 at 10:31 AM

    We continue to have issues with the email we select not forwarding the jotform inquiry. Can you help?

  • Kiran Support Team Lead
    Replied on October 18, 2016 at 12:09 PM

    I see that your email address is added to our bounce due to repeated failure of message delivery to your email account. I have now removed it from the bounce list and you should be now able to receive the email notifications normally.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    Please check and let us know if you need any further assistance. We will be happy to assist.