What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    JotForm is not forwarding to email

    Asked by pcatampa0147 on October 18, 2016 at 10:31 AM

    We continue to have issues with the email we select not forwarding the jotform inquiry. Can you help?

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    JotForm Support

    Answered by Kiran on October 18, 2016 at 12:09 PM

    I see that your email address is added to our bounce due to repeated failure of message delivery to your email account. I have now removed it from the bounce list and you should be now able to receive the email notifications normally.

    Also, please check the following guide that can help you with troubleshooting email delivery issues.


    Please check and let us know if you need any further assistance. We will be happy to assist.