What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why are All my jotforms coming up as disabled?

    Asked by nwilliams1 on October 18, 2016 at 10:36 AM

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    JotForm Support

    Answered by candy on October 18, 2016 at 11:07 AM


    I've checked your account and your forms. I've seen that your account is auto-suspended due to phishing as you wanted credit card information from users in your form named "Majestic Dream Vacations" without using our Payment fields. You are not allowed to do that according to our terms of use.

    I've deleted that forbidden parts from your form. Then, I've re-activated your account again.

    Also, I need to ask you that why do you need "Credit Card Number Last 4" of users in your form named "Payment Authorization Form"?

    Waiting for your response.

    Thank you for understanding.