What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I retrieve archived forms/submissions?

    Asked by amfrazier on October 18, 2016 at 01:47 PM

    Also, we have been notified that we have surpassed the free limit of forms.  How might we delete some of the forms (5) and still keep the submissions?

    Submissions retrieve how how can i
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    JotForm Support

    Answered by david on October 18, 2016 at 02:39 PM

    There is no way to delete a form and keep the submission data active in JotForm.  You can export your data to a format such as Excel:

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    This will give you a copy of your form data to keep for your records. 

    Submissions for archived or disabled forms can be viewed the same as for active forms:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions