How can I retrieve archived forms/submissions?

  • amfrazier
    Asked on October 18, 2016 at 1:47 PM

    Also, we have been notified that we have surpassed the free limit of forms.  How might we delete some of the forms (5) and still keep the submissions?

  • David JotForm Support
    Replied on October 18, 2016 at 2:39 PM

    There is no way to delete a form and keep the submission data active in JotForm.  You can export your data to a format such as Excel:

    https://www.jotform.com/help/44-How-to-Export-Form-Data-to-Excel

    This will give you a copy of your form data to keep for your records. 

    Submissions for archived or disabled forms can be viewed the same as for active forms:

    https://www.jotform.com/help/269-How-to-View-Form-Submissions