What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    automated emails are incorrect

    Asked by paintsavvy on May 02, 2012 at 01:22 PM

    The auto responder emails are not matching the form submissions

     

    Page URL:
    http://www.jotform.us/paintsavvy/bookpaintsavvy.com

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    JotForm Support

    Answered by Goldo on May 02, 2012 at 02:38 PM

    Please try to remove the current notification / autoresponder setup and re-create it. This little trick oftentimes solves an issue like this.

    Let us know if this works for you.

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    Answered by paintsavvy on May 02, 2012 at 02:57 PM
    I have several
    Do I remove them all
    Sent from my iPhone
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    JotForm Support

    Answered by Goldo on May 02, 2012 at 03:10 PM

    Try to remove one for the meantime and re-create it.