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UBTMarketingAsked on October 18, 2016 at 2:50 PM
I have a partially full database & I am wanting to get customers to confirm details are correct or enter/update details. Is there a prefilled survey option that can be mail merged out & data updated on relevant rows?
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Kiran Support Team LeadReplied on October 18, 2016 at 4:17 PM
You may pre-fill the form data automatically by using the PrePopulate app to generate the URL with prefilled data. After generating the URL using the app, you may generate the URLs for each user by replacing the URL parameters with the data in an Excel sheet so that you can mail merge with the form URL. Please see the screencast below that can help you with generating URLs.
Hope this information helps!
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UBTMarketingReplied on October 26, 2016 at 3:00 PM
Thanks! If one of the fields was blank e.g. Surname. can this be overwritten by the responder?
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Kiran Support Team LeadReplied on October 26, 2016 at 4:18 PM
It is required to have the data filled in the columns before generating the URLs so that the form will be filled with respective data. If a field is left blank, it will not be displayed in the form as well and the user needs to fill it manually before submitting the form.
Hope this information helps!