What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there a prefilled survey option?

    Asked by UBTMarketing on October 18, 2016 at 02:50 PM

    I have a partially full database & I am wanting to get customers to confirm details are correct or enter/update details. Is there a prefilled survey option that can be mail merged out & data updated on relevant rows?

    survey prefilled a Updated confirm rows
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    JotForm Support

    Answered by Kiran on October 18, 2016 at 04:17 PM

    You may pre-fill the form data automatically by using the PrePopulate app to generate the URL with prefilled data. After generating the URL using the app, you may generate the URLs for each user by replacing the URL parameters with the data in an Excel sheet so that you can mail merge with the form URL. Please see the screencast below that can help you with generating URLs.

    Hope this information helps! 

     

     

     

     

     

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    Answered by UBTMarketing on October 26, 2016 at 03:00 PM

    Thanks! If one of the fields was blank e.g. Surname. can this be overwritten by the responder?

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    JotForm Support

    Answered by Kiran on October 26, 2016 at 04:18 PM

    It is required to have the data filled in the columns before generating the URLs so that the form will be filled with respective data. If a field is left blank, it will not be displayed in the form as well and the user needs to fill it manually before submitting the form.

    Hope this information helps!