Is form submission HIPAA compliant on all levels?

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    Asked on October 18, 2016 at 03:09 PM

    We are an insurance agency looking to have our prospects/clients be able to submit forms online to us instead of using paper.  Is JotForm HIPAA compliant?

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    Answered on October 18, 2016 at 04:22 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plans. 


    JotForm currently does not hold a HIPAA compliance certificate. However, JotForm can be used in HIPAA compliant way. We request you to go through the thread below that is explained how to use JotForm in HIPAA compliant way.

    Hope this information helps! If you have any other questions, please let us know. We will be happy to help.


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    Answered on April 10, 2018 at 07:29 AM

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month. A business associate agreement (BAA) is also available upon request.

    For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 07:31 AM

    Update: HIPAA is available for the Silver plan as well.