Form is displaying an error - currently unavailable

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    Asked on October 18, 2016 at 03:28 PM

    I created a Model Release form pdf to add to my website.  I followed the instructions to add the form to my website and it is not working.  Even just to "view form" in jot form it say gives me an error message saying it is not working.  Can you please help me get this up and running again.




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    Answered on October 18, 2016 at 04:39 PM

    I have checked your account and see the account is active and in good standing. I have checked the other forms and they seem to be opening normally. However, the form in question Model release - website is disabled in your account and so it is displaying an error. 

    I have enabled the form in your account and it is now displaying normally on your web page. Please check and let us know if you need any further assistance. We will be happy to assist.