HTML tags in Subheading and heading No Longer Working

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    brookspipher
    Asked on October 18, 2016 at 04:57 PM

    Hello, 

    The HTML code in my form's subheading is no longer working. It's displaying the "<br>, <b>," etc. 

    Please advise as soon as you can. 

    Thanks!

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    david
    Answered on October 18, 2016 at 06:38 PM

    I checked your form and indeed, HTML tags are now being treated as text.  I tested with my own form and HTML in headers or sub-headers was also being treated as text:

    I will forward this to our developers to have a look.  We will let you know via this thread as soon as we have any updates.

     

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    brookspipher
    Answered on October 19, 2016 at 01:04 PM

    Hello, 

    Any update on this? We're about to send a form to thousands of clients and look will look a little ridiculous if the HTML code is displayed in plain form. Please let me know ASAP. 

    Thanks.

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    david
    Answered on October 19, 2016 at 02:09 PM

    This ticket has been assigned to a developer and marked as urgent, which is the highest priority a ticket can be given.  As soon as the developer assigned has a chance to get to this ticket, we will let you know via this thread.  It is likely to be addressed quite soon.

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    brookspipher
    Answered on October 19, 2016 at 02:10 PM

    Ok thanks David!

     

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    brookspipher
    Answered on October 25, 2016 at 08:53 PM

    Hello David,

    Any update?

    Thanks!

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    Rose
    Answered on October 26, 2016 at 03:08 AM

    As my colleague said, the ticket was assigned to one of our developer under the priority " Urgent". Please note that you will be notified via this thread when the issue is fixed.

    However, I will also inform him that you need to know if there is any update on the issue. 

    We thank you for your understanding. 

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    brookspipher
    Answered on November 09, 2016 at 02:15 PM

    Hello,

    May I have an update please? It has been three weeks.

    Thanks!

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    david
    Answered on November 09, 2016 at 03:24 PM

    The most recent update I have is as follows:

     HTML tags not working because of security measures in simple text inputs.

    I will try to find suitable solution but html tags won't work for now.

    HTML tags may be disabled in text based inputs until there is a secure way of allowing it.  Until then, this functionality will remain disabled.