What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I change the "sent by" from jotform to the name of person that submitted the form response?

    Asked by VernePershing on October 18, 2016 at 05:02 PM

    Hi, Can you tell me how to change the "from" (in email client) information to reflect the name of the person that submitted the form instead of jotform? Thanks in advance!

    Page URL:
    www.cowboygardener.com

    JotForm name form response sent
  • Profile Image
    JotForm Support

    Answered by John_Benson on October 18, 2016 at 06:49 PM

    You can change the Sender Name in the Email notifications. Here's how:

    1. Open your form. Click the Emails button in the Form Builder.

    2. Click the Edit button in the notification.

    3. Go to the Recipients tab, change the Sender Name to Your Name. Click the Save button when you're done.

    Hope that helps.