What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Someone filling out form received 'bad gateway' error upon hitting submit

    Asked by silvereyecenter on October 18, 2016 at 05:55 PM


    Someone filling out our form received a "bad gateway" upon hitting submit. I do not have their submission or any record of it. Is this an issue on our end or on Jotform's end?

    Thank you!

    Page URL:

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    JotForm Support

    Answered by Mike on October 18, 2016 at 08:24 PM

    Unfortunately, that was most likely a short server side issue on our end. Please accept our apologies for any inconveniences caused.

    We will keep monitoring the service to make sure that everything is operating normally.