Someone filling out form received 'bad gateway' error upon hitting submit

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    Asked on October 18, 2016 at 05:55 PM


    Someone filling out our form received a "bad gateway" upon hitting submit. I do not have their submission or any record of it. Is this an issue on our end or on Jotform's end?

    Thank you!

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    Answered on October 18, 2016 at 08:24 PM

    Unfortunately, that was most likely a short server side issue on our end. Please accept our apologies for any inconveniences caused.

    We will keep monitoring the service to make sure that everything is operating normally.