What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    After a Bad Gateway error: Only 1/4 of my jotform was saved. Is there a way I can retrieve the whole jotform?

    Asked by Josh Rose  on October 18, 2016 at 06:11 PM

    After submitting my completed report (4 hrs long) only 1/4 (1 hrs) was saved after the bad gateway error appeared. Please help me find the whole jotform. Email me a response please.  jessica.garcia2410@gmail.com

    Name of file: Jose Alvarez Perez

    Unique ID: Jose P

     

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    JotForm Support

    Answered by jonathan on October 18, 2016 at 08:57 PM

    Hi Josh,

    Can you please tell us what is the URL of your form. We will check further once we identify which form have the issue.

    Thanks.