Out Of Form Views

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    Asked on October 18, 2016 at 07:44 PM

    Hi I notice that my free account says that I am out of form views?


    Not sure why it is giving me that error message as I have only received a handful of messages this month, and half of them are were test messages.

    I have never had this issue before can you tell me how I can resolve this, I don't want to upgrade.




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    Answered on October 18, 2016 at 10:18 PM

    Hi Lee,

    I recommend reviewing this article/guide also :  Form-View-Limits-What-is-it-all-about

    Form Views is different from submissions or email submissions. Your subscription which is under the FREE plan have a maximum form views of 1000 every month.

    You can check for more details about the subscription packages in the Jotform Pricing page.

    As far as I can see on your account, the only means you can overcome the limit immediately is to upgrade to the next higher plan.

    Or you will have to wait for the monthly reset to occur again when your form view counter will be reset to zero(0). 

    Let us know if you need further clarification.