What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can't find my login

    Asked by Bill Paxton on May 02, 2012 at 02:59 PM

    Hi, I used your forms extensively on my website and saved them all; they all still work, but when I try to log in it says bad username/password. I tried the "forgot my password" option but it never responds. What can I do to recover the password?


    here is the javascript link to one of them javascript:void( window.open('http://www.jotform.com/form/10813433583', 'blank','scrollbars=yes,toolbar=no,width=700,height=500'))

    Page URL:

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    Answered by pinoytech on May 02, 2012 at 03:04 PM


    Upon checking your form and your user account, I found out that you are registered under the username: wpaxton and the email you use to register is wpaxton@pro******

    Hope you find this information helpful.

    Thank you!