What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to let users download a file from my form? (not upload file)

    Asked by tutoringservices on October 18, 2016 at 10:03 PM

    Hi Team, 

    I wonder is there a way for my customer to be able to download the file from my forum.

    For example I want to attach my file to the form, so when my customer has the link to the form they can
    download the file that I have attached there.

    Is it possible to do so? 

    Pls let me know. 

    Thanks

    download file thanks attached let a
  • Profile Image
    JotForm Support

    Answered by Chriistian on October 19, 2016 at 12:06 AM

    A way to achieve this is to host the file into your server or store it into a file storage service such as Google Drive or Dropbox. Then add the share link of that file into your form. Please see the steps below:

    1. Add a Text field to your form and click Edit HTML

    2. Now click the Insert Link button as seen below and paste the share link to the URL field and the text to display. Click Complete to save it.

    Save the form and you're all set. Below is an example of how it should look after. Your users can click the link to download the file.

    You can check the demo form or clone it to your account by following this link: https://form.jotform.com/62918879827983 

    If you need further assistance, please let us know.
    Regards.