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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Having a problem editing my questions or text once I create it the option to drag the question and edit are gone and do not reappear.

    Asked by tiamarshae on October 19, 2016 at 12:22 AM

    I am having problems editing my questions and text once I create on my form

    I can create but once I click out of it the option to drag the question and edit are gone and do not reappear. 
    Nor does the Edit HTML button. Settings button or blue arrow appear when I click the desired item I would like to edit. 

    I am in the Google Chrome Browser using Windows 10. 

    Any assistance would be greatly appreciated. 

    Thank you 


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    JotForm Support

    Answered by liyam on October 19, 2016 at 01:20 AM

    Hello tiamarshae,

    So far I was not able to replicate the issue on my end. Is this happening to just one form? 

    I just cleared your form's cache on the system. Please try clearing your browser's cache and try again to edit your form and see if the problem persists.