What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Which SSL Certificate does Jotform use presently?

    Asked by bwkooker on May 02, 2012 at 03:13 PM

    I have a paid account.  My forms are "secure" forms.  I posted the GlobalSign SSL graphic on the form but you told me you switched to RapidSSL so I switched the graphic to RapidSSL.  In Explorer, when one clicks the browser "padlock" to verify SSL, this GlobalSign verification pops up....So, which SSL Certificate is Jotform using currently?

    Form is at    https://secure.jotform.us/form/21166544700144

    SSL pop up

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    JotForm Support

    Answered by Mike_T on May 02, 2012 at 05:30 PM

    Thank you for contacting us.

    We are currently using several certificates. The solution is just to change the form URL to:

    https://secure.jotform.com/form/21166544700144

    Please give it a try, and let us know if you need any further assistance.

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    Answered by bwkooker on May 02, 2012 at 06:28 PM

    Thank you...RapidSSL shows now.

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    JotForm Support

    Answered by Mike_T on May 02, 2012 at 06:28 PM

    You are quite welcome :)