we have been 3 days without the possibility to obtain reports

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    Asked on October 19, 2016 at 03:31 AM


    Since Monday we have don´t have the possibility to obtain the reports, as you can see in the attached file, wiht the exception of the field "submission date", the rest of the fields are empty. We need this service badly: thank you very much.

    Best regards

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    Answered on October 19, 2016 at 03:48 AM


    Thank you for contacting us.

    I've checked your account. I've managed to see your submissions as you can see the screenshot below:


    I recommend you to see your submissions via this link below:


    Please check it and if you need further clarification, do not hesitate to contact.