What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    we have been 3 days without the possibility to obtain reports

    Asked by nuriamp on October 19, 2016 at 03:31 AM


    Since Monday we have don´t have the possibility to obtain the reports, as you can see in the attached file, wiht the exception of the field "submission date", the rest of the fields are empty. We need this service badly: thank you very much.

    Best regards

    Page URL:

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    JotForm Support

    Answered by candy on October 19, 2016 at 03:48 AM


    Thank you for contacting us.

    I've checked your account. I've managed to see your submissions as you can see the screenshot below:


    I recommend you to see your submissions via this link below:


    Please check it and if you need further clarification, do not hesitate to contact.