we have been 3 days without the possibility to obtain reports

  • Profile Image
    nuriamp
    Asked on October 19, 2016 at 03:31 AM

    Hello!

    Since Monday we have don´t have the possibility to obtain the reports, as you can see in the attached file, wiht the exception of the field "submission date", the rest of the fields are empty. We need this service badly: thank you very much.

    Best regards

  • Profile Image
    candy
    Answered on October 19, 2016 at 03:48 AM

    Hello,

    Thank you for contacting us.

    I've checked your account. I've managed to see your submissions as you can see the screenshot below:

     

    I recommend you to see your submissions via this link below:

    https://eu.jotform.com/submissions/10902148441

    Please check it and if you need further clarification, do not hesitate to contact.

    Thanks.