What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Terms and conditions are not visible

    Asked by CUF on October 19, 2016 at 04:08 AM

    You can't see the text or link and I don't know how to make this visible?

  • Profile Image
    JotForm Support

    Answered by owen on October 19, 2016 at 04:25 AM


    When I check your account I see that you have 2 forms:



    When I check them both I can see that one of them has a link named "terms & conditions":


    And it successfully directs me to the desired page:


    Is this the form that you are having issues with? If it is not please provide us the link of the correct form so that we can investigate it correctly. 

    We will be waiting for your response. Thank you for contacting us.