Why my website is frequently down?

  • Profile Image
    mrolka
    Asked on October 19, 2016 at 08:10 AM

    Hello, 

    I am a school psychologist and my school uses JotForms for daily progress sheets for students. Many teachers have been complaining recently that the site is frequently down and I have noticed this myself. Are there currently technical difficulties that you are working on resolving? 

     

    Thanks so much,

     

    Kerri 

  • Profile Image
    Nik_C
    Answered on October 19, 2016 at 08:49 AM

    Hello Kerri,

    I'm sorry you were experiencing that problem.

    We didn't have any major difficulties for a long time. You can check our status in this page: http://jotformstatus.com/.

    But, can you please give us more information about the error you were seeing?

    That information will help is in finding out what happened.

    We'll wait for your response.

    Thank you!