What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why my website is frequently down?

    Asked by mrolka on October 19, 2016 at 08:10 AM


    I am a school psychologist and my school uses JotForms for daily progress sheets for students. Many teachers have been complaining recently that the site is frequently down and I have noticed this myself. Are there currently technical difficulties that you are working on resolving? 


    Thanks so much,



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    JotForm Support

    Answered by Nik_C on October 19, 2016 at 08:49 AM

    Hello Kerri,

    I'm sorry you were experiencing that problem.

    We didn't have any major difficulties for a long time. You can check our status in this page: http://jotformstatus.com/.

    But, can you please give us more information about the error you were seeing?

    That information will help is in finding out what happened.

    We'll wait for your response.

    Thank you!