What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why form submit does not work?

    Asked by hulluhuh on October 19, 2016 at 09:09 AM

    i can show the form  your embed method on my device but submit method doesnt work ?

  • Profile Image
    JotForm Support

    Answered by John_Benson on October 19, 2016 at 10:36 AM

    I did a test submission on your direct form and I didn't encounter any issues with it. After hitting the submit button, it redirected me to the Thank You page.

    If this form is embedded on a webpage, please try re-embedding the it using the Iframe method. Here's a guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    If the issue is still the same, let us know. Please provide that webpage URL where the form is embedded. Thank you.