Thought I'd already been moved to an EU-Safe site, but today I happened to look at FAQs and, clicking on Move to EU button, it seemed otherwise.

  • kevgri
    Asked on October 19, 2016 at 10:47 AM
  • Elton Support Team Lead
    Replied on October 19, 2016 at 12:07 PM

    I just checked your account and I can see that your data are stored on EU server. Please make sure to use the assigned domain for your location (EU) which is https://eu.jotform.com in order to view your form submissions data.

    Thought Id already been moved to an EU Safe site, but today I happened to look at FAQs and, clicking on Move to EU button, it seemed otherwise Screenshot 20

    If you have any other questions, let us know.