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    ssl secured email

    Asked by rickeb on May 02, 2012 at 04:54 PM

    I have an https secured Application site (regalservice.com) for collecting employment applications. I understand that email applications sent by you are not secure, but if I am having them forwarded to an ssl secured email address wouldn't they be secure? What am I missing here?



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    Answered by gori-mathew on May 02, 2012 at 05:13 PM

    Hi Rick,

    You are right. Submissions coming from a secure form counts as an SSL Submission.

    Please to read more on ssl forms, check on this link;


    To learn more about SSL or Secure Sockets Layer, please read the link below.

    How SSL works

    I hope this information will be helpful.

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    Answered by rickeb on May 03, 2012 at 04:02 PM

    So the question is, is an email alert that my form generates secure if it is sent to an SSL secured email address?

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    JotForm Support

    Answered by jonathan on May 03, 2012 at 04:25 PM


    When you use your form to an https/secured site and submit it from there, it becomes secure because the protocol the site was using was secured already. The concept is not about the destination, but where it is located.

    And if you embed your form to a secure site, you should use the secure embed on the form because if not, the secure application site where the form is will generate a certificate error prompt.

    Hope this answers your inquiry. Thanks.


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    JotForm Support

    Answered by Mike_T on May 03, 2012 at 04:33 PM

    I would like to add that we do not use encrypted connection to send email notifications. You can check this thread to find out more about service security.