Notification Problem

  • uludagtez
    Asked on October 19, 2016 at 12:42 PM

    Hi 

     

    I use the forms to have problem. if someone else send me form on the my website I see normally. but today my form not working just notification. Autoresponder is ok.

     

    Thank you

    Page URL: http://uludagtezmerkezi.com/siparis-ver/
  • Irshad
    Replied on October 19, 2016 at 2:50 PM

    Your email address "uludagtezmerkezi@gmail.com" was in the bounce list of system. Below is the reason given by the system:

    Reason(s) : Complain about message from AmazonSES

    I have just removed your email address from the bounce list. So now you should be able to receive email.

    Please check the below URL, which explains, how to setup email alerts to prevent email bouncing related issues:

    https://www.jotform.com/help/208-How-to-Setup-Email-Alerts-to-Prevent-Email-Bouncing-Related-Issues