How do you count monthly submissions? What if no financials involved?

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    Barry Bazeley
    Asked on October 19, 2016 at 01:09 PM
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    liyam
    Answered on October 19, 2016 at 03:30 PM

    Hello Barry,

    The system recognizes each submission the form receives and it is marked into the account. But if the submission has a payment included, it marks to the submission (regular) and also to the payment submission. So if one of them reaches the limit first, this will trigger the automated temporary suspension after 24hrs.

    You may also check this pricing page for more details regarding the account limits: https://www.jotform.com/pricing

    If there is something that's unclear which you'll need clarification or if you have other questions, please do let us know.