What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Close my account

    Asked by fmandrews on October 19, 2016 at 01:13 PM

    I would like to close my account

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    JotForm Support

    Answered by John_Benson on October 19, 2016 at 03:50 PM

    I checked your account and I can see that you are currently subscribed to Bronze plan. If you want us to delete your account, you need to cancel your subscription first. Please refer to this guide: How-to-Downgrade-Subscription-Back-to-Free-Account

    Let us know if you have any questions. Thank you.