Incomplete Payment Submission: How do users go back to submit payment?

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    novacheer1
    Asked on October 19, 2016 at 02:43 PM

    If a user does not complete payment, how do they go back into the form to complete the payment process without re-completing the form? 

     

    This is for the Performance Day registration in my forms - novacheer@gmail.com

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    Mike
    Answered on October 19, 2016 at 07:26 PM

    Unfortunately, if the payment page was closed by the form user, they will not be able to get back to their entry. The form should be filled once again.

    If you need any further assistance, please let us know.