Conditional logic issue

  • fastbio
    Asked on October 19, 2016 at 3:01 PM

    Hi,

    Some error occurred and hundreds of conditional logic rules were created on my form. Could you please erase it all for me?

    Regards,

    Rodrigo

    Page URL: https://portuguese.jotform.com//?formID=62843890581667
  • Support_Management Jotform Support
    Replied on October 19, 2016 at 10:31 PM

    Hello Rodrigo, I indeed saw 2,000+ conditions when I loaded your form.

    Conditional logic issue Image 1 Screenshot 20

    You said "Some error occurred..." - Do you happen to remember what sort of error/warning/message you saw that caused this? Was this a cloned copy of another form perhaps?

    For now, we would like your confirmation before we delete ALL the conditions on your form. Just reply to this thread if you wish for us to proceed.

  • fastbio
    Replied on October 20, 2016 at 8:36 AM

    YES, please delete ALL the conditions!!

    I've made a lot of tests cloning fields and deleting it, but now I've discovered that I have to delete the condition manually.

    But please delete it all for me!

    Thanks

     

  • Özlem JotForm Developer
    Replied on October 20, 2016 at 11:38 AM

    Hi Rodrigo,

    We deleted all conditions in your form. 

    If you need any other support by our side, please feel free to let us know.

    Thank you.