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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditional logic issue

    Asked by fastbio on October 19, 2016 at 03:01 PM

    Hi,

    Some error occurred and hundreds of conditional logic rules were created on my form. Could you please erase it all for me?

    Regards,

    Rodrigo

    Page URL:
    https://portuguese.jotform.com//?formID=62843890581667

    all and erase error occurred
  • Profile Image
    JotForm Support

    Answered by Jim_R on October 19, 2016 at 10:31 PM

    Hello Rodrigo, I indeed saw 2,000+ conditions when I loaded your form.

    You said "Some error occurred..." - Do you happen to remember what sort of error/warning/message you saw that caused this? Was this a cloned copy of another form perhaps?

    For now, we would like your confirmation before we delete ALL the conditions on your form. Just reply to this thread if you wish for us to proceed.

  • Profile Image

    Answered by fastbio on October 20, 2016 at 08:36 AM

    YES, please delete ALL the conditions!!

    I've made a lot of tests cloning fields and deleting it, but now I've discovered that I have to delete the condition manually.

    But please delete it all for me!

    Thanks

     

  • Profile Image
    JotForm Support

    Answered by olivia on October 20, 2016 at 11:38 AM

    Hi Rodrigo,

    We deleted all conditions in your form. 

    If you need any other support by our side, please feel free to let us know.

    Thank you.