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    Conditional logic issue

    Asked by fastbio on October 19, 2016 at 03:01 PM


    Some error occurred and hundreds of conditional logic rules were created on my form. Could you please erase it all for me?



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    JotForm Support

    Answered by Jim_R on October 19, 2016 at 10:31 PM

    Hello Rodrigo, I indeed saw 2,000+ conditions when I loaded your form.

    You said "Some error occurred..." - Do you happen to remember what sort of error/warning/message you saw that caused this? Was this a cloned copy of another form perhaps?

    For now, we would like your confirmation before we delete ALL the conditions on your form. Just reply to this thread if you wish for us to proceed.

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    Answered by fastbio on October 20, 2016 at 08:36 AM

    YES, please delete ALL the conditions!!

    I've made a lot of tests cloning fields and deleting it, but now I've discovered that I have to delete the condition manually.

    But please delete it all for me!



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    JotForm Support

    Answered by olivia on October 20, 2016 at 11:38 AM

    Hi Rodrigo,

    We deleted all conditions in your form. 

    If you need any other support by our side, please feel free to let us know.

    Thank you.